Managing a multi-site retail network like Coop Lombardia involves significant operational complexity. With 92 stores spread across different areas, it requires accurate and continuous oversight. Ensuring compliance with health and safety regulations in the workplace is a daily priority, alongside the need to supervise other critical aspects such as internal audits, supplier selection, pricing policies, warehouse management, and risk control.
Coop Lombardia needed to digitize safety and internal audit processes across all its stores, regardless of size (hypermarkets, supermarkets, and mini markets). The solution had to enable centralized and traceable data collection of issues identified in stores, with the ability to classify and monitor them in real time. Given the wide geographical distribution of the network, it was also essential for the solution to be scalable and suitable for different roles, ensuring easy adoption by staff.
Focus Informatica introduced Audit Manager, a platform designed to digitize and centralize audit processes. The solution was implemented with scalable and user-friendly features, allowing data collection, classification, and monitoring from every store.
Thanks to Audit Manager, Coop Lombardia was able to eliminate time-consuming manual processes and gain a complete and accurate overview of auditing activities across all its stores.
Thanks to the adoption of Audit Manager, Coop Lombardia has transformed its control processes, improving operational efficiency and ensuring more precise and effective supervision of its retail network.
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