Service and after-sales management software

Easy Service is the tailor-made solution to improve service management and optimize assistance activities, from the moment of sale to after-sales.

This custom, versatile and modular platform is designed for companies that provide technical support and maintenance on equipment and systems.

The main benefits

Reduction of operational costs

Optimize resources and reduce inefficiencies, minimizing waste and improving the financial management of the service.

Increased productivity

Automate processes and simplify daily tasks to allow the team to focus on higher-value interventions.

Reduced travel time

Intelligently plan interventions to optimize routes and reduce travel time for technicians.

Increased interventions completed in a day

Improve organization and operational efficiency, enabling the team to resolve more requests in less time.

Higher customer satisfaction

Ensure faster response times and more effective request management, increasing trust and loyalty.

The features key

Management of offers and contracts

Manage quotes, contracts and order confirmations with margin control and approval flow.

Interactive planning

Organize technical interventions through an interactive schedule, with dynamic filters by date, collaborator, customer and more.

Management of your collaborators

Assign tasks to your collaborators and allow them to consult and update the status of the activities.

Automated notifications

Receive automatic email notifications for process changes such as placing an order or closing a job.

Tickets, calls and interventions

Manage the flow of requests, from calling to opening a ticket, up to technical intervention.

The web portal

Simplify service management in all its phases through the Easy Service web portal.
Manage technical assistance from the generation of the offer to the execution of the intervention, keeping track of each procedure and attaching documents and photos.

The web app

Easy Service Web App allows you to manage Service interventions and activities from a mobile device (tablet or smartphone), quickly and easily.

The web app is able to exchange information bidirectionally with the company database, synchronizing data with the Easy Service web portal and keeping the systems constantly aligned.

Easy Service